Mission Statement

"There's No Place Like Home"

At Special Fortress, our mission is to provide unparalleled customer satisfaction. Our promise to you is a commitment to detail and excellence in every service we deliver. While we strive for perfection, we understand that "no plan survives first contact with the enemy." If, for any reason, you feel we have fallen short, we will promptly provide a full refund. No questions, no excuses.

We are not here for a one-time transaction. Our goal is to be the first and only number you think of for reliable pet and house sitting. As a new company, we understand the need to earn your trust. Your feedback and reviews are essential in helping us grow and refine our services.

Let us know how we can improve and continue to exceed your expectations. Your satisfaction is our highest priority.

Thank you for considering Special Fortress. We look forward to serving you.

Warm regards,

Tim Rollins

Founder, Special Fortress